Support

Need Help?

Our dedicated B2B support team is available 24/7 to help you.

Frequently Asked Questions

How do I add funds to my wallet?
Transfer funds to our bank account via NEFT/RTGS/UPI, then submit the UTR on the Wallet page. Our team will verify and credit within 2 hours.
Can I book flights without wallet balance?
No. B2B bookings require sufficient wallet balance. Please ensure your wallet is funded before booking.
What is the markup percentage?
Your markup is set by our admin team. It represents the percentage added to net fares for your customer billing. Contact support to discuss markup adjustments.
How do I get my PNR after booking?
PNRs are generated automatically for LCC airlines. For full-service carriers, PNRs may take 5-15 minutes to reflect. Check the Booking Detail page.
Can I cancel a booking?
Please contact our support team via WhatsApp for cancellation requests. Refunds are initiated immediately upon airline approval, but bank settlement typically takes 7-10 working days.