Frequently Asked Questions

Use the search box on the homepage to enter your origin, destination, dates, cabin class and travelers. Hit Search to compare fares across airlines in seconds.

On results, use filters for airlines, stops, timings, baggage and price. Sort by cheapest or fastest. Toggle fare family details to compare inclusions.

Prices fluctuate by demand. Generally, book domestic 2–6 weeks out and international 6–12 weeks out. Fly mid-week and at off-peak times when possible.

Yes. Choose Multi-city in the search and add your segments. Our engine will combine airlines where allowed to optimize price and timing.

After successful payment you’ll see a confirmation screen and receive an email/SMS with your PNR and e-ticket. You can also view it under My Bookings.

Yes, just enter the traveler’s details exactly as on their ID/passport. You can keep your own email/phone for notifications if you’re managing the trip.

No, guest checkout is available. Creating an account helps you access bookings faster, save traveler profiles and receive personalized deals.

For 7+ travelers, contact our Group Desk via the contact page. We’ll negotiate bulk fares with airlines and help with coordinated seating and ancillaries.

On the payment page, enter your promo code in the Offer/Promo field and click Apply. Valid codes reduce the payable amount instantly.

Where supported, you’ll see add-on options on the review or payment step. Otherwise, you can add baggage later via the airline’s Manage Booking.

Check your spam folder and verify your email. If you still don’t see it after 15 minutes, go to My Bookings with your phone/email or contact support.

Yes. Add a note in the special requests field or contact us after booking. We can coordinate wheelchair assistance, meals, or medical needs with the airline.

Go to My Bookings, open your trip and choose Cancel if available, or contact support. Airline fare rules and service fees may apply.

They depend on airline fare rules, route and timing. We show estimated fees before you confirm cancellation; taxes may be refundable separately.

Open My Bookings and request a Reschedule/Change. You’ll pay any fare difference plus change fees per the airline’s policy.

Most airlines don’t allow name changes after ticketing. Minor spelling corrections might be possible — contact support immediately with proof.

If the airline supports it, yes. Otherwise our team will process changes for you. Some complex itineraries require manual assistance.

Basic/Light fares are often non-changeable. Also, some promo or charter tickets restrict changes. Check fare rules shown during booking.

You can choose a full refund or free rebooking as per airline policy. We’ll notify you and help process the option you prefer.

In many cases yes, but rules vary by airline/fare. Partial cancellations may require manual processing by our support.

Upload documentation (medical certificate, hospital note) via My Bookings or email support. Airlines may waive fees case-by-case.

Possible on some round trips. Conditions are strict and depend on remaining segments and fare rules. Contact support for evaluation.

Airlines may announce waivers for major disruptions (weather, ATC, etc.). We’ll inform you if your flight qualifies and assist accordingly.

You’ll receive an updated e-ticket/itinerary via email. You can also view/download the latest version in My Bookings.

Most refunds are processed within 7–14 business days after the airline approves the request. Some banks take additional time to reflect the credit.

Refunds are returned to the original payment method wherever possible. If the payment mode doesn’t support refunds, we’ll contact you for alternatives.

Usually no, but exceptions exist for airline-initiated disruptions, schedule changes, medical emergencies, or certain visa refusals with proof.

You may be entitled to a full refund or free change as per the airline’s policy. Raise a request via My Bookings or contact our 24/7 support.

Some taxes are refundable even on non-refundable fares. The exact amount depends on the airline and route.

Ancillary refunds depend on airline policy. Many add-ons are non-refundable after purchase, but we’ll request exceptions where possible.

Open My Bookings to see the latest status, or contact support with your PNR. We’ll provide the current position with the airline/gateway.

Cancellation/change fees and non-refundable charges are deducted per fare rules. Payment gateway fees or currency conversions may also affect totals.

No-show tickets rarely qualify for refunds. Some airlines allow partial tax refunds; contact us promptly for options.

This varies. Common documents include ID, medical/vital records, or official notices for disruptions. We’ll guide you based on your case.

Most airlines open online check-in 24–48 hours before departure. Some low-cost carriers open earlier; check your airline’s policy.

Visit our Web Check-in page, choose your airline and proceed to its portal with your PNR and last name. Download your boarding pass after seat selection.

Yes, if the airline allows seat selection at check-in. Some seats may be paid; emergency-exit seats require eligibility.

You can still check in at the airport counter, but lines may be longer and seat choices limited. Some airlines charge for airport check-in.

Boarding passes are issued by airlines. After completing check-in on the airline portal, you can print or save the mobile pass.

Usually yes, though document verification may still occur at the airport. Ensure your passport/visa details are correct.

Check-in at the airport counter is usually required for special items. Arrive early with the necessary paperwork and approvals.

Seat changes are subject to availability and airline policy. You can try on the airline’s manage booking page or at the airport.

Not always, but it speeds up the process and reduces queues. Some low-cost carriers recommend or charge for airport check-in.

A government-issued photo ID for domestic flights and a valid passport/visa for international travel. The name must match the ticket.

We accept major credit/debit cards, net banking, UPI and select wallets. Availability varies by currency and issuing bank.

EMI is supported on select cards and banks during promotions. If eligible, you’ll see EMI options on the payment page.

Yes. We use SSL, PCI-compliant gateways and risk checks. We never store full card details on our servers.

Yes for select routes and gateways. Currency conversion charges may apply from your bank if you pay in a non-native currency.

We don’t add hidden fees. Some banks may levy international transaction or convenience charges — please check with your issuer.

Typically no, a single payment method per booking. For group travel or exceptions, contact our support team.

Enter the code in the Offer/Promo field on the payment step and click Apply. If valid, you’ll see the discount instantly.

Retry after checking OTP and internet connectivity. If charged but not ticketed, your bank will usually auto-reverse within 3–7 business days.

Hold/Pay-later is available on some fares for a limited time. If eligible, you’ll see a ‘Hold Fare’ option on the review step.

You’ll see a confirmation screen and receive an email with your PNR. You can also verify status in My Bookings.

Yes, UPI and leading wallets are supported on eligible transactions. Follow the on-screen prompts to approve the payment.

We don’t add hidden surcharges. Gateway convenience fees, if any, are shown transparently before you pay.

Select ‘Student’ as traveler type while searching. Eligible fares will display automatically. Carry a valid student ID at check-in.

A valid student ID (or university letter), sometimes with age limits. The airline may verify documents at the airport.

Yes, unless the promo’s T&Cs exclude special fares. The cart will show if both apply.

Many airlines offer additional baggage on student fares. Look for the baggage icon and check the fare details before booking.

Yes, where supported by airlines. Select the relevant traveler type and carry age proof.

Choose the ‘Armed Forces’ traveler type (where available) and carry valid service ID for verification at the airport.

Some airlines restrict peak periods and holiday dates. Check fare details for specific blackout windows.

Upgrades depend on fare rules and availability. Many special fares allow upgrades for a fee or miles.

The airline may charge the fare difference to standard adult fare and additional fees at the airport.

Infants and children often have reduced fares or taxes. Enter the correct age to view child pricing and rules.