Terms and Conditions
Legal terms governing your use of our flight booking services
Last Updated: January 10, 2026
Introduction
Welcome to The Book Flight. These terms and conditions outline the rules and regulations for the use of our website, located at https://thebookflight.com.
Important: By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use The Book Flight if you do not agree to all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, and any or all Agreements: "Client", "You", and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our", and "Us" refers to The Book Flight. "Party", "Parties", or "Us" refers to both the Client and ourselves, or either the Client or ourselves.
Acceptance of Terms
By using our website and services, you confirm that:
- You are at least 18 years of age or using the website under the supervision of a parent or guardian
- You have the legal capacity to enter into binding contracts
- You will use the website only for lawful purposes and in accordance with these Terms
- All information you provide is accurate, current, and complete
- You will maintain the security of your account credentials
Booking Terms
Flight Bookings
The Book Flight acts as an intermediary between you and the airlines. When you make a booking through our platform:
- You enter into a contract directly with the airline
- The airline's terms and conditions apply in addition to ours
- Prices shown are subject to availability and may change without notice
- All bookings are confirmed only upon receipt of full payment
- E-tickets will be sent to the email address provided during booking
Payment Terms
All payments must be made in full at the time of booking. We accept:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards (Visa, Mastercard, RuPay)
- UPI and digital wallets
- Net banking
All transactions are processed through secure payment gateways. We do not store your complete card details on our servers.
Intellectual Property Rights
All logos, brands, marks, headings, labels, names, signatures, numerals, shapes, or any combinations thereof appearing on this site, except as otherwise noted, are properties either owned or used under license by The Book Flight and/or its associate entities.
The use of these properties or any other content on this site, except as provided in these terms and conditions, is strictly prohibited. You may not:
- Sell or modify the content of this Website
- Reproduce, display, or publicly perform the materials
- Distribute or otherwise use the materials for any public or commercial purpose
- Remove any copyright or proprietary notices from materials
- Transfer the materials to another person or "mirror" the materials on any other server
Any unauthorized use of the materials appearing on this website may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
Acceptable Website Use
Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Website, including but not limited to:
- Accessing data not intended for such user or logging into a server or account which the user is not authorized to access
- Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization
- Attempting to interfere with service to any user, host, or network, including via means of submitting a virus, "Trojan horse", overloading, "flooding", "mail bombing", or "crashing"
- Sending unsolicited electronic mail, including promotions and/or advertising of products or services
- Forging any TCP/IP packet header or any part of the header information in any email or posting
Warning: Violations of system or network security may result in civil or criminal liability. We will investigate occurrences and may involve law enforcement authorities in prosecuting users who are involved in such violations.
General Rules
Visitors may not use the Website to transmit, distribute, store, or destroy material that:
- Could constitute or encourage conduct that would be considered a criminal offense or violate any applicable law or regulation
- Infringes the copyright, trademark, trade secret, or other intellectual property rights of others
- Violates the privacy or publicity rights of others
- Is libelous, defamatory, pornographic, profane, obscene, threatening, abusive, or hateful
- Contains software viruses or any other malicious code
User Accounts
When you create an account with us, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and accept all risks of unauthorized access
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities that occur under your account
We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or misleading.
Cancellation & Refunds
For detailed information about cancellations and refunds, please refer to our Refund & Cancellation Policy.
Key points include:
- All cancellation requests must be submitted via email
- Cancellation charges are subject to airline policies
- Refunds are processed within 7-10 working days after receipt from airlines
- No-show bookings are not eligible for refunds
Privacy & Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
By using our services, you consent to:
- Collection of your personal and booking information
- Use of your data for booking confirmation and customer service
- Sharing necessary information with airlines and travel partners
- Communication about your bookings and promotional offers (you may opt out)
Limitation of Liability
User agrees that neither The Book Flight nor its group companies, directors, officers, or employees shall be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to:
- Damages for loss of profits, use, data, or other intangibles
- Cost of procurement of substitute goods or services
- Unauthorized access to or alteration of user transmissions or data
- Statements or conduct of any third party on the service
- Flight delays, cancellations, or schedule changes by airlines
- Loss or damage to baggage
- Denial of boarding or entry to any country
Our maximum aggregate liability to you for any cause whatsoever shall be limited to the amount paid by you for the specific booking giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless The Book Flight, its officers, directors, employees, and agents from and against any claims, actions, demands, liabilities, losses, and damages whatsoever arising from or resulting from:
- Your use of https://thebookflight.com
- Your breach of these Terms and Conditions
- Your violation of any law or the rights of a third party
- Your bookings and travel arrangements
Disclaimer of Warranties
The services provided by The Book Flight are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to:
- The operation of the website or the information, content, materials, or products included
- The accuracy or completeness of information provided by airlines
- Uninterrupted or error-free access to our services
- The quality of any products or services purchased through our platform
Force Majeure
The Book Flight shall not be liable for any failure to perform its obligations where such failure is as a result of acts of nature, force majeure, acts of God, war, terrorism, riots, civil unrest, government action, pandemic, or any other event beyond our reasonable control.
Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised Terms means you accept and agree to the changes.
Notice: Please check this page regularly to ensure you are aware of any updates, as they are binding on you.
Grievance Redressal
If you have any complaints, concerns, or questions regarding these terms, content on our website, or a breach of these terms, please contact our designated Grievance Officer:
Contact Grievance Officer
Name: Akash Kumar
Designation: Grievance Officer
Company: The Book Flight
Address: TBF ONLINE PRIVATE LIMITED, INDIA
Email: sales@thebookflight.com
Phone: +91-9650863349
Response Time: We aim to acknowledge all complaints within 48 hours and resolve them within 30 days.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of law, the remaining provisions shall continue in full force and effect.
Questions? For any clarifications regarding these Terms and Conditions, please contact our support team at sales@thebookflight.com or call +91-9650863349.