Privacy Policy
Last Updated: March 11, 2026
1. Information We Collect
When you use TheBookFlight, we may collect:
- Personal Information: Name, email address, phone number, and payment details when you make a booking.
- Usage Data: Pages visited, time spent, browser type, device information, and IP address.
- Cookies: We use cookies and similar technologies to enhance your experience and analyze site traffic.
- Location Data: Approximate location based on IP address for personalized fare recommendations.
2. How We Use Your Information
- Process flight bookings and holiday package reservations
- Send booking confirmations, e-tickets, and itinerary updates
- Provide customer support and respond to inquiries
- Personalize your experience with AI-driven fare recommendations
- Improve our website, services, and user experience
- Send promotional offers and fare alerts (with your consent)
- Comply with legal obligations and prevent fraud
3. Data Sharing
We do not sell your personal data. We may share information with:
- Airlines & Hotels: To process your bookings
- Payment Processors: Razorpay for secure payment processing
- Analytics Providers: Google Analytics for usage insights
- Legal Authorities: When required by law
4. Data Security
We implement industry-standard security measures including SSL/TLS encryption, PCI-DSS compliance for payments, secure session management, and regular security audits to protect your data.
5. Cookies
We use essential cookies for site functionality, analytics cookies (Google Analytics) to understand usage patterns, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings or our cookie consent banner.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent for data processing
To exercise these rights, email us at sales@thebookflight.com.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically up to 5 years after your last transaction, unless required longer by law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors without parental consent.
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related inquiries:
TheBookFlight Online Private Limited
Email: sales@thebookflight.com
Phone: +91 9650863349
Address: B-HUB, 5th Floor, Block-A, Maurya Lok Complex, Patna, Bihar 800001