Many passengers don't know that wheelchair assistance at Indian airports is completely free. Airlines are legally required to provide it. Here's how to request it.
✅ It's Completely FREE
Under DGCA CAR Section 3 Series M Part I, airlines MUST provide free wheelchair assistance to passengers with reduced mobility (PRM). No extra charge, no special fare needed.
How to Request
- 📞 At time of booking: Select "wheelchair required" during booking (best method)
- 📱 After booking: Call airline at least 48 hours before departure
- 🏢 At airport: Ask at check-in counter (may have wait time)
- 💻 Web check-in: Many airlines let you add wheelchair request online
What Happens at the Airport
- 🏢 Arrival: Meet-and-assist at terminal entrance or parking
- 🔐 Security: Priority lane, assisted screening
- ⏳ Boarding: Pre-boarding before all other passengers
- ✈️ In-flight: Aisle chair transfer to seat if needed
- 🛬 Arrival: Last to deplane (for safety), wheelchair waiting at door
Who Can Request?
- ♿ Passengers with physical disabilities
- 👴 Elderly passengers with walking difficulty
- 🤕 Temporarily injured (broken leg, post-surgery)
- 🤰 Pregnant women in late stages
- ⚠️ No medical certificate needed for wheelchair request