Your flight is delayed 3 hours and the airline offers a sandwich. But did you know they may owe you ₹5,000-₹10,000+ in compensation?
DGCA Mandatory Compensation
How to Claim
- 📸 Document everything: Screenshot delay notification, boarding passes, receipts
- 📧 Email airline immediately: Written record, cite DGCA CAR Section 3 Series M Part IV
- 📞 Call and get reference number: Note agent name and call time
- ⚖️ If ignored (30+ days): File complaint on dgca.gov.in → AirSewa portal
- 🏛️ Consumer court: Last resort — airlines almost always settle before this
Exceptions (When Airlines DON'T Pay)
- 🌧️ Weather delays (fog, cyclone, heavy rain)
- 🔒 Security threats / government orders
- 🔧 ATC (Air Traffic Control) restrictions
- ⚠️ But they MUST still provide meals for 2+ hour delays regardless of cause