IndiGo Airlines Review 2026 — Is It Worth Flying?

IndiGo controls ~60% of India's domestic market. But is market dominance a sign of quality, or just smart pricing? Here's our honest assessment.

IndiGo at a Glance

What IndiGo Does Well ✅

• On-time performance: Consistently the best in India (85-90% OTP)
• Route network: Widest domestic network — flies everywhere in India
• Frequency: Multiple daily flights on major routes
• Fleet: Modern, fuel-efficient Airbus A320neo aircraft
• Pricing: Competitive fares, especially during sales
• App & website: Easy to use, good web check-in experience

Where IndiGo Falls Short ❌

• No free meals: Everything is paid — even water costs ₹40
• Tight seats: 28-29 inch seat pitch (among the smallest)
• No entertainment: No screens, no free Wi-Fi
• Customer service: Can be hit-or-miss for complaints and refunds
• Hidden charges: Seat selection, meals, extra baggage all cost extra

Our Verdict

Best for: Budget travelers, business travelers who prioritize punctuality, and anyone on short domestic flights (1-3 hours).

Not ideal for: Long international flights, travelers who want premium service, or families needing extra baggage.

Rating: 4/5 — IndiGo delivers exactly what it promises: affordable, reliable, no-frills air travel. Don't expect luxury, but expect to arrive on time.