Accessibility

Wheelchair Assistance at Indian Airports — Complete Guide

Updated June 25, 2026 | 5 min read

Wheelchair assistance at Indian airports is completely free. Here's how to request it and what to expect at every stage of your journey.

✅ It's FREE — You Don't Pay Anything

All Indian airlines are required by DGCA to provide wheelchair assistance at no extra charge. This includes wheelchair, escort through security, boarding, and deplaning.

How to Request

  1. During booking: Select "wheelchair assistance" or "special assistance" when booking your ticket
  2. After booking: Call airline customer care at least 48 hours before departure
  3. At airport: Go to the airline counter and request wheelchair (may have a wait)
  4. DigiYatra: Wheelchair passengers get priority at DigiYatra lanes

What You Get

  • ♿ Wheelchair from entrance: Meet & assist at the airport entrance
  • 🛂 Priority security: Dedicated security lane at most airports
  • 🪑 Priority boarding: First to board the aircraft
  • ✈️ Aisle chair: Narrow wheelchair to reach your seat
  • 🛬 Deplaning assistance: Last to deplane, wheelchair at aircraft door
  • 🧳 Baggage help: Staff retrieves your baggage from belt

Airport Accessibility

AirportRatingNotes
Delhi T3⭐⭐⭐⭐⭐Best accessible airport. Buggy service.
Bangalore⭐⭐⭐⭐⭐New T2 excellent accessibility
Mumbai T2⭐⭐⭐⭐Good facilities, buggy available
Hyderabad⭐⭐⭐⭐Modern, fully accessible

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